Dokter judi Privacy Policy – Malaysia Online Casino Player Data Protection

Dokter judi collects your personal data only when it is strictly necessary to provide a secure, fair and efficient service. We do not collect excessive information or anything not directly relevant to the purpose of our platform.

Information you provide directly:

• Identity information: Full name, MyKad number or passport number – required for identity verification (KYC) to confirm you meet the minimum age requirement and to protect your account from unauthorised access.
• Contact information: Malaysian phone number, email address – used for account verification, transaction-related communications, and customer support.
• Financial information: Details of the payment methods you use, such as your Touch 'n Go eWallet account number, DuitNow, FPX (Maybank2u, CIMB Clicks), GrabPay, Boost, or ShopeePay – used solely to process your deposits and withdrawals.
• Account information: Username, password (stored in encrypted form), game preferences and account settings.

Information collected automatically when you use the platform:

• Technical data: IP address, web browser type, your phone or computer's operating system, screen resolution, and device information.
• Usage data: Pages you visit, games you play, session duration, clicks and navigation within the platform – used to improve the user experience and identify technical issues.
• Transaction data: Deposit, withdrawal, wagering, winnings and loss history — retained for accounting, compliance and dispute resolution purposes.
• Cookie data: Login session information, display preferences, and basic analytics data – see Section 8 for more details on cookies.

Every piece of data dokter judi collects is used for a clear and lawful purpose. We do not use your data for any reason other than those stated below without first obtaining your consent.

For promotional communications such as bonus offers and new game updates, dokter judi will send you notifications via the app or email. You may opt out of promotional communications at any time through your account settings without affecting the core services you receive.

Dokter judi processes your personal data on valid legal grounds. We do not process your data arbitrarily – every instance of processing has a clear justification:

• Contract performance: Data processing necessary to manage your account, process payments and deliver the gaming services you agreed to when registering with dokter judi.
• Legitimate interests: Processing for platform security, fraud prevention, service improvement and internal analytics that does not infringe on your fundamental privacy rights.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) requirements, identity verification and reporting to relevant authorities when required.
• Consent: For promotional and optional marketing communications, we will request your explicit consent and you have the right to withdraw that consent at any time.

Dokter judi does not sell, rent or trade your personal data to any third party for marketing or commercial gain. This is a non-negotiable commitment.

In the following limited circumstances, dokter judi may share your data with certain parties:

• Approved service providers: Payment providers such as Touch 'n Go, DuitNow, Maybank2u, CIMB Clicks, GrabPay, Boost and ShopeePay receive only the minimum transaction data required to process your payment. They are bound by strict confidentiality agreements and may not use your data for any other purpose.
• Game providers: Gaming platforms such as Evolution, Pragmatic Play, and others receive only the minimum technical data required (such as an anonymised session ID) to operate the games you request. This data does not include your full financial information.
• Legal authorities: When required by Malaysian law, court order or a legitimate request from an investigative authority, dokter judi will disclose the relevant data. We will notify you of any such request where we are legally permitted to do so.
• Business transfer: In the event of a company merger, acquisition or asset sale, member data may be transferred as part of that transaction. You will be notified in advance and given the option to delete your account if you do not agree.

Dokter judi invests seriously in data security infrastructure to ensure your personal and financial information remains protected at all times. We employ a combination of the latest security technologies and rigorous management practices.

• 256-bit SSL Encryption: All communications between your browser or app and dokter judi's servers are encrypted using the latest TLS protocol with 256-bit encryption — the same standard used by leading banking institutions worldwide. This ensures that data in transit cannot be intercepted or read by unauthorised parties.
• Secure password storage: Your password is never stored in plain text. We use a strong cryptographic hashing function with a unique salt for each password, making it unrecoverable even by dokter judi staff.
• Internal access controls: Access to member personal data within dokter judi's internal systems is restricted to staff who genuinely require it to perform their duties. All access is logged and audited on a regular basis.
• 24/7 threat monitoring: The dokter judi cybersecurity team monitors our systems around the clock to detect suspicious activity, intrusion attempts or anomalies that may indicate a security threat.
• Regular penetration testing: We conduct regular security assessments and penetration testing by independent security experts to identify and address vulnerabilities before they can be exploited.
• Secure data centres: Your data is stored in data centres that meet high physical and logical security standards, including physical access controls, automated fire suppression systems and redundant data backups.

Dokter judi does not retain your personal data indefinitely. We have a clear data retention policy based on the purpose of collection and applicable legal requirements:

• Active account data: Retained for as long as your dokter judi account remains active. Once you close your account, core identity data is kept for the period required by law before being deleted.
• Financial transaction records: Retained for a minimum of seven years in accordance with financial compliance and anti-money laundering (AML) requirements. This is an industry-standard obligation.
• Support communication logs: Customer support conversation records are retained for two years for reference purposes and to assist in resolving any disputes that may arise.
• Usage analytics data: Processed usage data (stripped of personally identifiable information) may be retained for longer periods for platform improvement purposes.
• After account closure: Once all required retention periods have elapsed, your data will be permanently deleted or anonymised so that it can no longer be linked back to you.

As a dokter judi member whose data we process, you have several important rights regarding your personal data. We are committed to making it easy for you to exercise these rights without unnecessary barriers:

• Right of access: You have the right to request a copy of the personal data we hold about you. We will provide this in a readable format within 30 days of receiving your request.
• Right to rectification: If you find that personal data we hold about you is inaccurate or outdated, you have the right to request a correction. You can update much of your profile information yourself through account settings, or contact our support team for corrections that require assistance.
• Right to erasure: In certain circumstances — such as when data is no longer needed for its original purpose or you withdraw previously given consent — you have the right to request deletion of your personal data. Please note that this right is not absolute and may be limited by our legal obligations to retain certain records.
• Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time. Objections to other types of processing may be considered depending on the legal basis for that processing.
• Right to restriction of processing: In certain circumstances, you may request that we restrict the processing of your data while a related issue is being resolved.
• Right to data portability: You have the right to receive your personal data in a structured, machine-readable format for the purpose of transferring it to another service.

To exercise any of the rights above, please contact the dokter judi team via email at support@dokterjudi.xyz by stating the right you wish to exercise and the identity verification information required.

Dokter judi uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device by your web browser when you visit our site.

Types of cookies we use:

• Essential cookies (required): Required for core platform functions such as maintaining your login status, remembering preferences within your current session and ensuring session security. Without these cookies, the platform cannot function properly and they cannot be disabled.
• Preference cookies: Saves your preferences such as display language, favourite betting limits, and other display settings so you don't have to reconfigure them every time you log in.
• Analytics cookies: Collects aggregated, anonymised data on how visitors use our platform – most frequently visited pages, average session duration, and common exit points. This helps us improve the overall user experience.
• Security cookies: Used to detect suspicious activity and protect your account from unauthorised access attempts such as brute force attacks.

You can manage cookie settings through your web browser settings. However, disabling essential cookies will affect the functionality of the dokter judi platform and may prevent you from logging in or using certain services.

The dokter judi platform is strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

• The dokter judi registration process requires confirmation that you are at least 18 years of age.
• We reserve the right to request age verification documents (MyKad or passport) at any time.
• Should we discover that personal data belonging to anyone under 18 has been collected inadvertently, we will delete that data immediately and close the associated account.
• If you believe that someone under the age of 18 has registered on dokter judi, please contact us immediately at support@dokterjudi.xyz so we can take the appropriate action.

Dokter judi may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. The "Updated" date at the top of this page will always show the date of the most recent update.

• For significant changes to how we use your data, we will notify you via an in-platform notification or an email to your registered address before the changes take effect.
• Your continued use of the dokter judi platform after any updates to this Privacy Policy take effect will be considered your acceptance of those changes.
• We encourage you to review this page periodically to stay informed about how we manage your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to the dokter judi team through the following channels:

• Privacy email: support@dokterjudi.xyz – please include "Privacy Enquiry" or "Data Request" in your email subject line
• Live Chat: Available on the platform 24 hours a day, 7 days a week for immediate enquiries
• Language: We handle all privacy-related enquiries in both Bahasa Malaysia and English.

We are committed to responding to all privacy-related enquiries within seven business days. For requests that require more in-depth investigation, such as data access or deletion requests, we will provide a full response within 30 days.